Política de privacidad

Last updated: September 11, 2026

Gravely ("Gravely," "we," "us," or "our") operates this website and online store (the "Services") to provide you, the customer, with a curated shopping experience. Gravely uses Shopify to power the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your personal information.

Personal Information We Collect

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details — your name, billing address, shipping address, phone number, and email address.
  • Payment information — payment card details, payment confirmation, and other information related to processing your payment (payments are processed securely by our payment providers; we do not store full card numbers).
  • Account information — username, password, and account preferences, if you create an account.
  • Order information — items you view, add to your cart, purchase, return, or exchange, and your order history.
  • Communications — information you provide when you contact our customer support.
  • Device and usage information — your IP address, browser type, device information, and how you interact with our website (via cookies and similar technologies).

How We Collect Personal Information

  • Directly from you, when you create an account, place an order, or contact us.
  • Automatically, through your use of the Services (cookies and similar tracking technologies).
  • From our service providers, including Shopify, payment processors, and shipping carriers.

How We Use Your Personal Information

  • To provide and improve the Services — process your orders and payments, arrange shipping, manage your account, and provide customer support.
  • Marketing — with your consent where required, to send you promotional emails about new products, offers, and updates. You may opt out at any time using the unsubscribe link in our emails.
  • Security and fraud prevention — to authenticate your account and detect or prevent fraudulent or illegal activity.
  • Legal compliance — to comply with applicable law, respond to legal requests, and enforce our policies.

How We Share Your Personal Information

We may share your personal information with:

  • Shopify, which hosts our store and processes data on our behalf to provide the Services.
  • Service providers such as payment processors and shipping/fulfillment partners, solely to complete your order.
  • Third parties when required by law, to protect our rights, or in connection with a business transaction (such as a merger or sale).

We do not sell your personal information to third parties for their own marketing purposes.

Cookies

We use cookies and similar technologies to operate and improve our store, remember your preferences, keep items in your cart, and understand how visitors use our website. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Services.

Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Data

The Services are not directed at children, and we do not knowingly collect personal information from children under 16.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below. For more information about how Shopify handles your personal information, see Shopify's Consumer Privacy Policy at https://www.shopify.com/legal/privacy/app-users.

International Transfers

Your information may be transferred to, stored, and processed in a country other than the one in which you reside, including the United States and the European Economic Area, wherever our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page and update the "Last updated" date above.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at capiluxesp@gmail.com.